IT Support for Small Business · Redmond & Bend
Need IT help? Text us.
Support that’s actually supportive.
Call or text and you reach our Central Oregon team, real techs who already know your setup. Most problems are fixed remotely, the same business day.
- Slow computers
- Email & Microsoft 365
- Wi-Fi or internet down
- Backups
- New hire setup
- Security
- App integrations
Not sure what you need? Get a free IT consultation.
Already a client? Portal Remote support
Evolution IT Help Desk(541) 239-3338
Morning! Outlook on my laptop stopped getting email
On it. Remoting in now.
All set. Outlook was stuck on an old password. Updated it and sent you a test email.
Got it. Thank you!
Fixed remotely
Hi! The Wi-Fi in the back office keeps dropping on calls again
On it. Remoting in now.
Two access points were fighting over the same channel. Moved one and updated both.
Back office is solid. Thanks!
Fixed remotely
We have a new hire starting Monday. Can you get them set up?
Yep. Laptop, email and shared files will be ready Friday.
Login sheet is in your inbox. Two-step sign-in is already on.
Perfect, thank you!
Fixed remotely
Examples of typical requests
What we do
Everything a small business runs on, handled by one local team.
Managed IT support
Your whole IT department for a flat monthly fee: help desk, updates, monitoring, and someone who already knows your setup.
Projects & migrations
Email moves, new offices, new hires, shared files. Quoted in writing before we start.
Backup & security
Backups we actually test, multi-factor sign-in, phishing training, and cyber insurance paperwork handled.
Wi-Fi & networking
Business-grade UniFi Wi-Fi and wiring that covers the whole building, plus computers set up right.
AI for your business
Use ChatGPT and Copilot without leaking client data, and automate the busywork your team hates.
Cloud services
Microsoft 365, Azure, AWS and Google Cloud set up, migrated and kept under budget.
Websites & hosting
Fast, mobile-friendly sites, hosted and kept up to date as you grow.
Free IT consultation
Not sure what you need? We look over your setup and tell you straight. No charge, no obligation.
Industries we know:See all industriesDental & Medical (HIPAA)Law FirmsConstruction & TradesHospitality & Restaurants
Local IT support:RedmondBendAll of Central Oregon
18+ yrs
in IT, including building and running data center and cloud infrastructure
30min
free IT consultation: a one-page, plain-English list of what’s fine and what needs fixing
2018
Evolution IT founded in Portland. Serving Central Oregon since 2021
Sameday
most problems are fixed remotely, the same business day
Most requested
What Central Oregon businesses ask us for most
Wi-Fi dead zones and dropouts
The number one call we get. We map the building and install Wi-Fi that holds up with the whole team online.
Learn more02Escape GoDaddy email
Move to Microsoft 365 or Google Workspace with every email and contact kept, often for less than you pay now.
Learn more03Check equipment from your phone
Secure remote access to cameras, controllers and office computers, without leaving your network open.
Learn moreThree steps
How it works
You hear what’s wrong and what it costs before any work starts.
Get a free IT consultationCall, text or fill out the form
Tell us what’s going on, whether it’s one annoying problem or a project you keep putting off.
We take a look, free
A free IT consultation. We look at your setup and give you an honest list of what matters and what doesn’t.
You get a price, then we handle it
A written quote for the work. Once you say go, we take care of it and keep it running.
Why us
Why businesses stick with us
A real person who knows you
Call or text and you reach our local team, techs who already know your setup, not a call center reading a script.
Local and fast
Most problems are fixed remotely, the same business day. Onsite across Central Oregon when it needs hands.
Data and DevOps on the team
Our business data analyst and DevOps engineer build reports, automations and integrations, so your apps share data instead of your staff retyping it.
Plain English, price first
You hear what’s wrong and what it costs before any work starts.
Testimonials
What our clients say
“When I started my business I had no idea where to start with the technical stuff. Eric created an amazing website, set me up with company emails, and showed me how to manage my business online. It would have taken me a lifetime to do what he did.”
“Eric has been incredibly helpful in setting up security procedures for my team. He is super responsive and professional, and I would highly recommend him for any IT needs.”
“I’ve used Evolution IT for a couple of years. Eric has helped me set up equipment and the IT for our business. He has always been willing to help and take us to the next level.”
Do I have to sign a monthly contract?
No. You can call us per problem and pay hourly, hire us for a single project, or move to a monthly plan when it makes sense. We’ll tell you which fits.
What does it cost?
It depends on your setup, so we quote before we start, every time. Here’s how our pricing works.
Do you come onsite?
Yes, anywhere in Central Oregon. Most fixes happen remotely so you’re not waiting on a drive.
We already have an IT person. Can you still help?
Yes. We can take over completely, handle one project, or back them up when they’re out.
Not sure where to start?
Book a free IT consultation. In about 30 minutes we look at your backups, security, email and Wi-Fi, then hand you a one-page, plain-English list of what’s fine and what needs fixing. No obligation.
Prefer texting? Text the same number — most of our clients do.