Your IT department, without hiring one.
Managed IT support for Central Oregon small businesses. We handle the day-to-day, watch for problems, and plan ahead, so technology stops eating your week.
Prefer texting? Text the same number — most of our clients do.
What’s included on a monthly plan
- Help desk by phone, text or ticket, with someone who knows your setup
- Windows and Mac updates handled so they don’t interrupt work
- Monitoring with alerts for failing backups, full drives and security problems
- Microsoft 365 or Google Workspace admin: new users, passwords, mailboxes, licenses
- Backup checks and test restores, so you know backups actually work
- Security basics: multi-factor sign-in, antivirus, admin accounts locked down
- New hire and departing employee setup, including laptops and accounts
- We deal with your internet provider, printer company and software vendors
- A planning check-in so replacements and renewals never surprise you
Three ways to work with us
Monthly plan
One flat monthly bill for support, monitoring and upkeep. Best if technology problems cost you real time or money.
Block hours
A set block of hours each month for priority scheduling. Good for steady project work.
Break-fix
No commitment. Call when something breaks and pay for the time it takes. Good for very small offices.
Not sure which fits? That’s what the free IT consultation is for. See how pricing works.
Is it a fit?
Monthly support makes sense when you have 3 to 50 people, rely on email and shared files all day, and nobody on staff wants to be “the computer person” anymore.
If you’re a one-person shop that calls twice a year, break-fix is probably cheaper, and we’ll tell you so.
What changes the first month
- Every computer checked and updated
- Backups tested with a real restore
- Passwords and admin access cleaned up
- A short written report of what we found
Questions
How fast do you respond?
Most requests get a response the same business day, and most fixes happen remotely. Urgent problems like email down or a possible hack jump the line.
Is there a long contract?
Talk to us about terms. We’d rather keep you because it works than because you’re locked in.
What about after-hours?
After-hours and weekend work is available. We tell you the rate before we start.
Not sure where to start?
Book a free IT consultation. In about 30 minutes we look at your backups, security, email and Wi-Fi, then hand you a one-page, plain-English list of what’s fine and what needs fixing. No obligation.
Prefer texting? Text the same number — most of our clients do.
Before you go: get a free IT consultation
30 minutes, onsite or remote. You get a one-page list of what’s fine, what’s at risk, and what to fix first. No charge, no hard sell.
Prefer texting? Text the same number.